Deliveroo orders more than doubled in first quarter


LONDON – Food delivery Deliveroo said its orders more than doubled in the quarter to end-March in its first trading update since its highly-anticipated in London last month flopped.

Growth accelerated for the fourth consecutive quarter, the company said, with group orders up 114 per cent year on year to 71 million and gross transaction value (GTV) up 130 per cent year on year to £1.65 billion (S$3.04 billion).

Chief executive Will Shu said demand was strong in both Britain and Ireland and its international markets, driven by record new customer growth and sustained demand from existing customers.

“This is our fourth consecutive quarter of accelerating growth, but we are mindful of the uncertain impact of the lifting of restrictions,” he said on Thursday.

“So while we are confident that our value proposition will continue to attract consumers, restaurants, grocers and riders throughout 2021, we are taking a prudent approach to our full year guidance.”

The company said it was maintaining its guidance for full-year GTV growth of between 30 per cent and 40 per cent and gross profit margins of 7.5 per cent to 8 per cent.

Deliveroo said it was difficult to know how much of the growth was driven by the lack of opportunity to eat out in cafes and restaurants in Covid-19 lockdowns, adding that it expected the rate of growth to slow as restrictions eased.

Deliveroo’s float in London was heralded as the of the decade, but it soured when the stock fell 30 per cent on the first day, wiping more than £2 billion off the company’s initial £7.6 billion valuation.

Some of Britain’s biggest investment companies shunned the listing, citing concerns about gig economy working conditions and the share structure.

The shares have continued to decline and closed at 268 pence on Wednesday, 31 per cent below the 390 pence they were priced at in the float.

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